Return Policy 退货政策

Thank you for shopping with us!

If you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.

The following terms are applicable for any products that you purchased with us.

感谢您购买了我们的产品!

如果您对购买到的产品有不满意,我们建议您详细的阅读我们的退货和退款政策。

以下条款适用于您在我们公司购买的任何产品。

Conditions for Returns 退货条例

In order for the goods to be eligible for a return, please make sure that:

The goods were purchased in the last 60 days

The goods were not used or damaged

The following goods cannot be returned

  • The goods unsealed after delivery.

We reserve the right to refuse of any goods that does not meet the above return conditions in our sole discretion.

为了使商品符合退货条件,请确保:

商品是在过去60天内购买的

商品未曾使用或损害

以下商品不能退货:

  • 开封的商品不可退货

我们保留自行决定拒绝不符合上述退货条件的任何商品的退货权利。

Refund Returns 退款

Unless otherwise stated, to be eligible for a refund, goods must be returned or postmarked within 60 days from original delivery. The return must be in new condition.

If any component of the returned product is missing, Viker Company may reject the return or choose to impose additional charges. A restocking fee will be charged for all returns as follows:

  • 1 to 60 days from receipt: 10% restocking fee applied

From receipt of return, a minimum of 48 hours is required to inspect the returned item prior to issuing a refund. Shipping charges are non-refundable.

除非另有说明,要成功获得退款,商品必须在包裹派送后的60天内退回。退回的商品必须是全新的。

如果退回的商品有任何的缺失,Viker 公司可能会拒绝退货或选择收取额外的费用。所有的退货会收取手续费,如下:

  • 收到退货1到60天内,收取10%的手续费。

从收到退货开始,在退款前至少需要48小时检查退回的商品。运费不予退还。

Returning Goods 退货

You are responsible for the cost and risk of returning the Goods to us. You should send the Goods at the following address:

Viker Company Group Ltd.

Unit 3 _11191 Horseshoe Way,Richmond BC V7A 4S5, CANADA

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

您需要负责把商品退回给我们的费用和风险,并请把商品邮寄到以下地址:

Viker Company Group Ltd.

Unit 3 _11191 Horseshoe Way,Richmond BC V7A 4S5, CANADA

我们不对退货中的货物损坏或丢失负责。因此,我们建议您选择有追踪号的邮寄服务。如果没有收到您的退货,我们将无法进行退款。

Exchanges 换货

If you need to exchange a product, contact us.

By email: vikerm@gmail.com

By Phone: 1 888 518 7778